Did you know a whopping 96 percent of Americans shop online? Some of the primary reasons they turn to the internet instead of walking into physical stores is to avoid crowds and save time. You heard that right. Online shoppers want to save time. If you sell products online, you don’t want to keep your online shoppers waiting. And you also don’t want to turn down a customer because they are in a different state. As your business grows and expands its delivery boundaries, you need to embrace the growth by outsourcing deliveries to a national courier. In this article, we’re discussing 7 top reasons why you must hire a national courier service. Keep reading.
1. Fuel Business Growth
You do everything to give your business the best chance of growth. You stock the best quality products, provide excellent customer services, reinvest most of your profits back into the business, and hire the most talented employees. Another way to fuel business growth? Hiring a national courier service to handle your shipping.
You see, e-commerce enables businesses to expand their customer base. From the moment you set up your e-store, customers from all over the country will be able to buy your products.
What do you do when orders from far away states start rolling in? You’ll either cancel the orders (much to the disappointment of the customers) or use the postal service to ship the products. As you know, using the postal service isn’t the best way to impress your customers.
Outsourcing the work to a national courier is the best way to make your customers happy and keep them ordering from you.
2. Build Your Reputation
The modern customer wants to shop at reputable brands. Branding encompasses everything from your site design to your delivery experience. If you choose to use a local courier with no national delivery experience, your reputation will take a hit. Customers will certainly think you’re not ready to invest in a good courier in a bid to increase your bottom line, and they won’t invest in you either.
Hiring a national courier service with a solid reputation also improves your business’ reputation. Experienced couriers know what it takes to make your customers happy. Customers won’t care that the delivery service is a completely different company. All that matters is your business is working with a reputable delivery service.
3. Your Competitors Are Probably Already Using National Couriers
As much as e-commerce opens up your business to a global customer base, competition for customers is still fierce. Large e-retailers like Amazon and eBay already control much of the market. To stay steps ahead of your direct competition, you must do all you can to gain a competitive advantage. Chances are, if you haven’t already hired a national carrier, some of your competitors have beat you to it!
But worry not. You can still catch them, especially if you’re smart about your courier choice. How so? Even though there are many national couriers to choose from, they are not created equal. Some have a reputation for making late deliveries, and others mishandle packages.
Hiring a national courier like Need It Now Delivers will give you the best chance of catching and beating competitors who’re already working with national couriers.
4. Going International? A National Courier Service Got Your Back
You didn’t see it coming, but somehow, international customers (probably from Canada or Mexico) have been enquiring about your products. After debating whether to go global or not, you’re finally ready to accept international orders. Do you start looking for an international courier?
Probably! But if you already have a competent national courier service on your side, you may be saved the hassle of hunting for an international courier.
An established national courier also offers international shipping, so when you are ready to accept international orders, the courier will readily offer you the service. And since you already have an existing business relationship, you could get a decent discount!
5. White Glove Delivery
Businesses are going to great lengths to please their customers. Some of the newest services include in-home delivery and light assembly of some products (together known as white glove delivery).
Think about this: what happens when a customer is not at home to receive a delivery? In the past, the delivery man would have to re-deliver the package. But with in-home delivery, the courier can deliver the package even in the customer’s absence!
When you hire a national courier, you’ll also get a white glove delivery service. This will lead to an even greater satisfaction among your customers.
It’s very expensive to ship out products from a single location. As a national business, it makes more economic sense to have warehouses in several locations across the country. Such that when a customer in Michigan places an order, you don’t have to ship the products from your business headquarters in Texas. But with a warehouse in Michigan, it will be way cheaper and quicker to fulfill the order.
The challenge, though, is it can be expensive to lease warehouses across the country. This is where a national courier comes in. At Need It Now Delivers, we have warehouses where you can store products ready to ship to nearby locations. This way, you’ll ensure your products are on hand in multiple locations across the country without incurring a lot of money in warehousing costs.
7. Same Day Delivery
Many online shoppers are willing to dig deeper into their pockets if it means receiving their orders on the same day of purchase. However, same day deliveries aren’t always feasible when you’re shipping nationwide. Hiring a national courier enhances your chances of making same day deliveries, even to customers in far-flung areas. A good courier has the resources to make this happen.
Your Search for a Reliable National Courier Service Ends Here!
Now that you know the benefits of hiring a national courier, you’re probably hunting for one already. Stop! At Need It Now Delivers, we are national delivery experts with over 70 years of experience. We offer a variety of shipping services, and our couriers are fitted with tracking technology.
Read to try us? Get a quick quote. Or contact us with any questions.