If your day to day delivery requirements have an impact on your success and reputation, you may need something more than UPS or FedEx.
Fortunately, courier companies offer a number of options the large parcel delivery services can’t provide. It may be time to make a switch.
But exactly what does a courier service do for you? If you’re asking yourself this question, keep reading.
We’re going over some of the primary benefits of using a courier service and how they can help your business.
Whether you’re sending products out to customers or need business documents delivered across town, speed is always important.
A courier company can provide you with a level of timeliness the larger parcel services can’t. Couriers offer a much more personalized experienced, pacing your needs as their top priority.
When you hire a courier, they can show up when requested and will guarantee your package makes it to its destination on time. This is a level of service UPS or FedEx doesn’t have the ability to provide.
With them, your delivery gets grouped in with the rest. Even if you pay for faster service, there’s no guarantee it will arrive when promised.
In addition, a courier company is available 24/7 and can even provide service on holidays. This comes in handy if you have an emergency delivery.
Professional couriers also have an intimate knowledge of the city and know the best routes to take in order to ensure prompt delivery. With postal services, you never know for sure.
Reliability and Care
Damaged or missing items could mean a loss of business. Knowing your package is in good hands is an invaluable service, especially when shipping important documents or products.
You’ve likely heard stories about packages getting abused and damaged by the larger parcel services. Maybe you’ve experienced this yourself.
When you use a professional courier, you eliminate this worry. They understand the importance of your delivery and will handle it with care.
One reason you can trust your package with a courier is that they’re handling fewer deliveries at once. They’re not throwing you package in the back of a truck with a hundred others.
For salaried couriers, they have an obligation to provide good service for every customer. If they don’t, they could lose their job.
Many courier companies also offer freight services with the same level of care and reliability. Regardless of the size of the item, you get to have the peace of mind it’ll arrive safely and on time.
Depending on your shipping needs, using traditional methods could be extremely expensive. There’s a good chance a courier service will provide better rates. Plus, you get more personalized care for the money.
Courier companies don’t have the same fees and regulations as the large parcel services. Instead, they offer different options such as flat-rate or per-mile.
Choosing to enter into a contract with a courier can make your daily delivery requirements much more cost-effective. You’ll know upfront how much you’ll pay each week, which makes forming and adhering to a budget much easier.
If you often ship heavy objects, you’ll likely see huge savings. Courier services typically don’t charge exorbitant amounts for items over a certain weight. They can also offer discounted rates for shipping larger volumes.
The cost-effectiveness of a courier can also allow you to provide better shipping rates to your customers. This is great for client retention.
You can often get online quotes from couriers, so you’ll know upfront how much you’re about to spend.
Better Customer Service
The customer experience you’ll get is one of the biggest benefits of using a courier service. What’s even better is this customer service is extended to the recipients of your deliveries as well.
Couriers are trained to provide a professional, personalized experience for every customer. This is one of the things that sets them apart from traditional parcel services.
They maintain a good appearance, are polite and have quality vehicles. This means a lot to businesses who have high delivery requirements. A courier’s professionalism is an extension of your business and can help maintain a good reputation.
On your end, you’ll enjoy a level of customer support the large parcel companies don’t have the resources to provide. This includes online ordering, phone support, easy tracking, and instant quotes for every type of service they provide.
Courier companies can also send electronic proof of delivery, so you know the second your package arrives. This could be by phone or email.
Streamlining the entire delivery process is what courier companies are all about. Postal services simply don’t have the resources to provide this level of service.
More Delivery Options
When working with an established courier company, fast delivery service isn’t the only thing available to you. Many companies offer a full range of shipping and storage options.
This may include warehousing service for items that need to be stored until a future shipping date. They may also offer refrigerated services for perishable items.
These services are great for online retail businesses and companies that need help storing inventory until a specific delivery date.
You’ll also be able to take advantage of pre-scheduled deliveries and same-day delivery. Regardless of your business’s needs, a reliable courier service can become your one-stop resource for all your delivery needs.
Discover How Courier Companies Can Help Your Business
If traditional shipping methods are no longer getting the job done for your business, it’s time to hire a courier service. Not only can they provide faster service, courier companies can offer a number of other resources that will help your business function smoothly.
Consider your daily shipping needs and determine what kind of commitment you need from a courier. Regardless of what you need, finding a professional service will solve a number of problems at once.
We offer a full range of courier and warehousing solutions in the Miami and Fort Lauderdale area. Contact us today to learn what we can do for you.