Using a courier service is a smart idea for both individuals and businesses. You’ll save time, money, and it’s terribly convenient. You’ll also probably save your sanity because you won’t have to stress about your package getting to its destination on time. But not all city couriers are the same. Before you pick up the phone or go online to give them your business, read this. You’ll want to make sure you’ve hired the best for your needs.
Here’s what to look for.
Make Sure the City Couriers Are Licensed, Bonded, and Insured
Make sure the city couriers are licensed to do business in your city. It’s requirement for every courier service to have one. Next, see if they are bonded and insured. You don’t have to be held responsible if something happens to the courier while they’re handling your business. If they lose or damage the package they’re handling, you also don’t want to be held responsible for replacing it. They should.
Your packages are precious to you. Work with a company you can trust. Don’t forget to hire a company whose couriers require IDs. They should also stay with your package until it’s delivered. See if their delivery vehicles are clearly marked and that their employees are wearing clean, professional looking uniforms.
Ask to ensure they’ll wait for a signature before leaving so your documents and equipment are guaranteed to be delivered to the right person, at the right time, at the right location.
Determine If They Can Handle Your Type of Needs
Everyone has different needs. Some companies may have large packages that need to be delivered. Other companies may only need the occasional delivered. But that document needs to be delivered as soon as possible. The needs of individuals will also differ. Maybe you’ll only need to use those city couriers once or twice a year.
Choose a delivery service that can handle your needs as economically as possible. The fees will be dependent on three things.
- The size of the packages or documents being sent
- The number of packages being delivered
- How far you’re shipping them
For large volumes over long distances, look to a regional or national freight carrier. If your packages need to be delivered same day and are also locally based, try a local courier or messenger service.
Sometimes, your needs don’t fit into one category. You might have multiple types of deliveries. Some may even require warehousing. That’s when an integrated transportation company will be the right choice.
Try to find one company that can meet all your needs.It will make your billing process easier. It will also make it easier to train employees the shipping procedures.
Check to See If They’re Reliable
Whether you’re sending equipment, medical packages, or vital documents, find a service that can reach you as soon as possible. Especially if your needs are often during an emergency situation.
By you promising delivery to wherever you’re sending your package to, you’re putting your own reputation on the line. Choose the city couriers who won’t let you down.
Make sure they provide proof of delivery and offer online tracking. Go one step further and check out Yelp and other review sites to see what others are saying about the city couriers you’re thinking of using. The Better Business Bureau is also a great place to look for complaints.
But you can also head over to social media. Most companies are on one or more social media sites like Facebook. Take a look at what they’re posting and what visitors to their social media page are saying about them. Lastly, check out their website. Make sure it looks professional and clearly states what services they offer.
Ask If They Can Handle Special Requests
When you’re in a crunch for time, it’s easy to forget about small, but really important matters. Ask if they can handle special requests before you actually need one. That way, should it ever arise, you’ll know your city couriers will be able to go the extra mile. Make sure you ask if they can handle an oversized package. If the answer is yes, ask if they’ll provide help with loading and unloading. Another good question to ask is if they are properly equipped to handle special needs like delivering perishable items or hazardous goods.
Figure Out If They Have a Fast Turnover
If you need to send packages through a courier service, you’ll need to think of this process as if you’re hiring an employee. The city couriers will actually be an extension of your business, so choose a company you know you can depend on when it really matters. Ask if they have same day services or emergency delivery services. Make sure they’re focused on the logistics of your business and can handle all your needs. They should be able and willing to provide you with superior service each and every time.
Ease of Business
Before making your final decision, check out a few more things. It should be easy for you to place an order online or by phone, depending on your preference and needs. Ask what their invoicing procedure is. Then ask about any hidden costs that might raise up the price of a delivery. You should know exactly what the final cost of delivery will be before you give the go ahead.
Choose a company dedicated to making your life and business easier, not more difficult. If they aren’t interested in answering your questions, don’t work with them. Even worse, if they can’t answer your questions in an easy to comprehend way, then keep searching.
Why You Should Choose Us
We have options because we know how busy you are. So place an order by phone, app, or online. We’ll e-mail you when the package has been picked up. We’ll also notify you when the package has been delivered to its destination. We also provide local and nationwide delivery services. We even provide same-day delivery for those rush items that can’t wait. Like those important deliveries, you shouldn’t wait to hire us. Set up a new account today.